Feixiaohao Market Privacy Policy
Feixiaohao (hereinafter referred to as the “Company” or “we”) operates the Feixiaohao blockchain data information platform (hereinafter referred to as “Feixiaohao,” including the website at feixiaohao.com.cn, Feixiaohao App, Feixiaohao WeChat Official Account, Feixiaohao WeChat Mini Program, etc.). When providing products and/or services to you, we may collect and use your personal information. We kindly remind you to carefully read and fully understand our Privacy Policy (hereinafter referred to as “this Privacy Policy”).
Feixiaohao provides professional blockchain data information, real-time market data, trend analysis, and other content, as well as services such as personal profiles, asset tracking, information publishing, and community interaction. The Company also collaborates with third parties to offer you additional related services through Feixiaohao. We hope you will carefully read and confirm that you fully understand the contents of this Privacy Policy before using Feixiaohao’s products and/or services, so you can make choices you deem appropriate in accordance with the guidelines of this Privacy Policy. For clarity, we use concise and straightforward language to explain related terms to facilitate your understanding. By checking “I have read and agree to” the Feixiaohao Privacy Policy, or by checking “I have read and agree to” the updated Feixiaohao Privacy Policy after we notify you of updates and continuing to use Feixiaohao’s products and/or services, you signify your agreement to the contents of this Privacy Policy (including any updated versions) and consent to our collection, use, storage, and sharing of your information in accordance with this Privacy Policy.
If you have any questions, opinions, or suggestions regarding this Privacy Policy, you may contact us at any time using the contact information provided in this Privacy Policy for consultation and feedback. If you do not agree with this Privacy Policy, you should immediately stop using the products and/or services provided by Feixiaohao. We hope to explain through this Privacy Policy the measures we take to protect your information and the rights you have when using Feixiaohao’s products and/or services. Please note that after collecting your personal information, we may process it automatically. In such cases, we will de-identify the data in accordance with national technical standards to create a user database. The use of de-identified information does not infringe on your privacy or violate personal information protection policies, and we reserve the right to analyze and commercially utilize the user database.
1. Rules for Collecting and Using Personal Information
(1) Core Business Functions of Feixiaohao’s Products and/or Services
To achieve core business functions, we may need to collect personal information when you use Feixiaohao’s products and/or services. The following outlines the core business functions and the personal information required to provide these functions. If you refuse to provide the information, you will not be able to use the corresponding services.
(1) When you browse information: You do not need to register a Feixiaohao account to use the information browsing function. Browsing content includes cryptocurrency market data, index information, and news information. During the browsing process, we may collect your device information (including device model, operating system version, resolution, telecom operator, device settings, and device location) to provide you with the optimal information display solution. Additionally, during your use of the browsing function, we automatically collect detailed information about your usage and store it as logs, including but not limited to search keywords, clicked links, browsed content, language used, access dates and times, webpage records requested, operating system, software version, and login IP information.
(2) We may request permission to access your device’s storage read/write permissions to load necessary materials such as market data. Feixiaohao will not misuse storage read/write permissions to access files from other applications.
(2) Additional Business Functions of Feixiaohao’s Products and/or Services
To provide you with better products and/or services, we may need to collect the following information. Refusing to provide this information will not affect your use of the core business functions described in Section 1(1) but may prevent us from offering certain specific functions and services.
(1) When you log into a Feixiaohao account: During the registration process to become a Feixiaohao user, you may need to provide a phone number to create a username and password. You may also provide additional information to complete your profile, such as your real name, date of birth, place of residence, hobbies, educational background, and occupation. This information helps us provide more personalized services, but not providing it will not affect your use of Feixiaohao’s basic services.
(2) When you publish information on the Feixiaohao open platform: You need to submit relevant certification information, including the entity’s real name, profile picture/logo, address, identity information, third-party social account information, phone number, and email. After your certification application is approved, you can use the aforementioned services provided by Feixiaohao. During the information publishing process, we may access your device’s storage read/write permissions, photo album permissions, camera permissions, and location permissions. The information and permissions you provide will help Feixiaohao provide information publishing services on the open platform. Not providing them will not affect your use of Feixiaohao’s basic services but will prevent you from using the aforementioned services.
(3) When you share Feixiaohao content: We may collect information related to your Sina Weibo, WeChat, or other sharing platforms.
Certain personal information may be considered sensitive due to its nature. Sensitive personal information refers to information that, if leaked, illegally provided, or misused, could endanger personal safety or property, or lead to reputational harm, physical or mental health damage, or discriminatory treatment. Sensitive personal information in this Privacy Policy includes your personal identity information, online identity information (such as social account usernames and nicknames), and other information (including phone numbers, web browsing history, and precise location information). If we intend to use your information for purposes not specified in this Privacy Policy, we will seek your prior consent. Similarly, if we intend to use information collected for a specific purpose for other purposes, we will also seek your prior consent.
(3) Exceptions to Consent Requirements
In the following circumstances, we may collect your information without prior consent:
(1) When directly related to national security or defense security;
(2) When directly related to public safety, public health, or significant public interests;
(3) When directly related to criminal investigations, prosecutions, trials, or judgment enforcement;
(4) When necessary to protect your or others’ life, property, or other significant legitimate interests but obtaining your consent is difficult in a timely manner;
(5) When the personal information is voluntarily disclosed by you to the public;
(6) When collected from legally disclosed information, such as legitimate news reports or government public disclosures;
(7) When necessary to maintain the safe and stable operation of Feixiaohao’s products or services, such as detecting or resolving product or service failures;
(8) When necessary for academic research, and the personal information contained in the results is de-identified when provided externally;
(9) Other circumstances as stipulated by laws and regulations.
(4) Data Sharing and Disclosure
For purposes such as statistical analysis, our products may integrate third-party SDKs or similar applications, such as the Umeng+ SDK, which collects your device’s International Mobile Equipment Identity (IMEI), iOS Advertising Identifier (IDFA), device MAC address, and device model. To ensure your information security, we have agreed with third-party SDK service providers on strict data security and confidentiality measures, requiring them to strictly follow our delegated service requirements, this Privacy Policy, and our data protection and safety measures. Unless we obtain your consent, we will not share your personal information with them. To help you better understand the types and purposes of data collected by Umeng+ and how your personal information is protected, you can visit https://www.umeng.com/page/policy to review the Umeng+ Privacy Policy.
2. How We Use Cookies and Similar Technologies
(1) Cookies
When you use Feixiaohao’s products and/or services via a web browser, one or more “Cookies” will be placed on your computer. If you log into a Feixiaohao account, we will set or read additional Cookies. Cookies typically contain identifiers, site names, and some numbers and characters. With Cookies, we can store your preferences or favorites; we will not use Cookies for any purposes other than those described in this Privacy Policy.
(2) Web Beacons and Pixel Tags
In addition to Cookies, we may use other similar technologies such as web beacons and pixel tags. For example, emails or push notifications we send may contain URLs linking to Feixiaohao’s products and/or services. If you click these links, we will track the clicks to understand your preferences for Feixiaohao’s products or services and improve customer service.
Many web browsers have a Do Not Track feature that sends Do Not Track requests to websites. Currently, major internet standards organizations have not established policies on how websites should handle such requests. However, if your browser has Do Not Track enabled, all our websites will respect your choice. You can also use your browser settings to delete or block Cookies on your computer.
3. How We Share, Transfer, and Publicly Disclose Your Personal Information
(1) Sharing (3) Do Not Track
We will not share your personal information with any companies, organizations, or individuals outside the Company, except in the following cases:
(1) Sharing with your explicit consent;
(2) Sharing as required by laws and regulations or mandatory requests from government authorities;
(3) Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information, subject to the purposes stated in this Privacy Policy. If affiliates wish to change the purpose of processing personal information, they will seek your consent again.
(4) Sharing with authorized partners: For the purposes stated in this Privacy Policy, some Feixiaohao products and/or services will be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legitimate, necessary, specific, and explicit purposes, and only share the personal information necessary to provide the service. Our partners are not authorized to use shared personal information for any other purposes.
For companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements, requiring them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
(2) Transfer
We will not transfer your personal information to any companies, organizations, or individuals, except in the following cases:
(1) Transfer with your explicit consent;
(2) Transfer as stipulated in relevant agreements signed with you (including online electronic agreements and Feixiaohao service rules) or other legal documents.
(3) Public Disclosure
We will only publicly disclose your personal information in the following cases:
(1) After obtaining your explicit consent;
(2) When you voluntarily disclose your personal information;
(3) When required by law, legal procedures, litigation, or mandatory requests from government authorities, we may publicly disclose your personal information. When we receive such disclosure requests, we will require the presentation of corresponding legal documents, such as subpoenas or investigation letters.
4. How We Protect Your Personal Information
We have adopted industry-standard security technologies and protective measures to prevent unauthorized access, use, or disclosure of your personal information. For example, when you exchange data with Feixiaohao servers, we use technologies such as HTTPS, SSL, and AES to ensure data security and confidentiality. We follow domestic and international security standards to build our security system and implement cutting-edge and mainstream security technologies to prevent unauthorized access, use, or disclosure of your personal information. We have established a robust security defense system to proactively intercept external cyberattacks or virus infections.
We have established a comprehensive data security management system, including classifying and grading user information, encrypting storage, and dividing data access permissions. We have formulated internal data management policies and operational procedures, with strict requirements for data acquisition, use, and destruction to prevent illegal use of your private data. We regularly conduct security and privacy protection training to enhance employees’ awareness of personal information protection. However, you should understand that due to technological limitations and potential malicious means, in the internet industry, even with maximum efforts to strengthen security measures, it is not always possible to guarantee 100% information security. Information leaks may occur due to factors beyond our control. In the unfortunate event of a personal information security incident, we will comply with legal requirements and promptly notify you via Feixiaohao in-site messages, your provided contact information, or other means about the basic details and potential impact of the incident, the emergency response measures we have taken or will take, and remedies available to you. If it is difficult to notify each individual, we will issue a public announcement in a reasonable and effective manner and proactively report the incident to relevant regulatory authorities.
If you discover a leak of your personal information, please contact us immediately using the contact methods specified in this Privacy Policy so we can take appropriate measures promptly.
5. How You Manage Your Personal Information
We will make every effort to adopt appropriate technical measures to ensure you can access, correct, supplement, and delete your registered information or other personal information provided when using Feixiaohao’s products and/or services.
(1) Accessing Your Personal Information
You have the right to access your personal information, except in cases specified by laws and regulations. If you wish to exercise your data access rights, you can contact us, and we will generally respond within 15 days. Contact details are provided in Section 9, “How to Contact Us,” of this Privacy Policy.
(2) Correcting or Supplementing Your Personal Information
When you discover errors in the personal information we process about you, you can request corrections or supplements. Contact details are provided in Section 9, “How to Contact Us,” of this Privacy Policy.
(3) Deleting Your Personal Information
You can change the scope of personal information you authorize us to collect and use or cancel your account to revoke all authorization for us to collect and use your personal information by contacting us. After you cancel your account, except as otherwise required by laws and regulations or agreed in writing with you, we will stop using and delete your personal information.
You may request the deletion of your personal information in the following circumstances:
(1) When our processing of your personal information violates laws, regulations, or agreements with you;
(2) When our collection and use of your personal information lacks your explicit consent;
(3) When we cease providing or you voluntarily terminate the use of Feixiaohao’s products or services.
You can contact us at any time using the contact methods listed in Section 9, “How to Contact Us,” of this Privacy Policy, and we will generally respond to your request within 15 days.
When you delete your personal information, we may not immediately delete the corresponding information from our backup systems, but we will delete it during backup updates. When you cancel your account, we will delete your personal information, except for anonymized information used for user profiling or information that must be retained under laws and regulations.
When we anonymize or delete your personal information, if it was previously shared, we will also notify relevant companies, organizations, or individuals to anonymize or delete your personal information.
(4) Changing the Scope of Your Consent
You can change access permissions for your phone’s camera, location, or other settings, or modify browser settings or options. If you do not wish to receive push notifications from us, you can contact us using the contact methods listed in Section 9, “How to Contact Us,” of this Privacy Policy, and we will generally respond to your request within 15 days.
(5) Canceling Your Account
You can cancel your account or previously registered account at any time by contacting us. Contact details are provided in Section 9, “How to Contact Us,” of this Privacy Policy. We will generally respond to your request within 15 days. After canceling your account, Feixiaohao will stop providing products and/or services to you, and we will delete your personal information as requested, except as otherwise required by laws and regulations.
(6) Obtaining a Copy of Your Personal Information
You have the right to contact us using the contact methods listed in Section 9, “How to Contact Us,” of this Privacy Policy to obtain a copy of your personal information, such as basic personal details and identity information collected by us.
(7) Restricting Automated Decision-Making Systems
In certain business functions, we may make decisions based solely on non-human automated decision-making mechanisms, such as information systems or algorithms. If these decisions significantly affect your legitimate rights, you have the right to request an explanation, and we will provide appropriate remedies.
(8) Responding to Your Requests
To ensure security, we may require identity verification before processing your requests. Generally, we will respond to your requests within 15 days. For reasonable requests, we will not charge a fee in principle, but for repeated requests or those exceeding reasonable limits, we may charge a cost-based fee as appropriate. We may reject requests that are unnecessarily repetitive, require excessive technical effort (e.g., developing new systems or fundamentally changing existing practices), pose risks to the legitimate rights of others, or are highly impractical (e.g., involving information stored on backup tapes).
We will be unable to respond to your requests in the following circumstances:
(1) When related to our obligations under laws and regulations;
(2) When directly related to national security or defense security;
(3) When directly related to public safety, public health, or significant public interests;
(4) When directly related to criminal investigations, prosecutions, trials, or judgment enforcement;
(5) When we have sufficient evidence that the user has acted with subjective malice or abused their rights;
(6) When necessary to protect the life, property, or other significant legitimate interests of you or others but obtaining consent is difficult;
(7) When responding to the user’s request would cause serious harm to the legitimate rights of the user or other individuals or organizations;
(8) When involving trade secrets.
6. How We Handle Children’s Personal Information
Without the consent of parents or other guardians, children may not create their own user accounts. When we collect children’s personal information with the consent of parents or guardians, we will only use or disclose this information as permitted by law, with explicit consent from parents or guardians, or when necessary to protect the child.
Although local laws and customs may define children differently, we consider anyone under 14 years old to be a child.
If we discover that we have collected a child’s personal information without prior verifiable consent from parents or guardians, we will attempt to delete the data as soon as possible. If parents or guardians explicitly object to a child’s account creation, they can contact us using the contact methods listed in Section 9, “How to Contact Us,” of this Privacy Policy. In cases necessary to protect children, we will suspend or restrict children’s use of Feixiaohao’s products and/or services.
7. Storage of Your Personal Information
Personal information collected and generated within the People’s Republic of China will be stored within the People’s Republic of China.
Since we provide Feixiaohao products and/or services through global resources and servers, your personal information may, after obtaining your consent and conducting a security assessment for cross-border data transfers, be transferred to or accessed from jurisdictions outside the country/region where you use Feixiaohao’s products and/or services.
Such jurisdictions may have different data protection laws or may not have established such laws. In such cases, we will ensure your personal information receives equivalent protection as in the People’s Republic of China, for example, by obtaining your consent for cross-border transfers or implementing security measures such as data de-identification before cross-border transfers.
8. How This Privacy Policy Is Updated
We may revise this Privacy Policy from time to time. Without your explicit consent, we will not reduce the rights you are entitled to under this Privacy Policy. For significant changes, we will notify you in a more prominent manner, such as through push notifications, pop-ups, or emails on the mobile client, so you can promptly understand the changes to this Privacy Policy. Significant changes refer to major changes in Feixiaohao’s service model or significant adjustments to your rights and obligations under this agreement. Updated versions of the Privacy Policy will be published on Feixiaohao.
Please note that we may make necessary corrections to the text or errors in this Privacy Policy without your consent. We will archive all versions of the Privacy Policy for your reference and comparison as needed.
9. How to Contact Us
The Company has established a dedicated compliance department to oversee personal information protection matters. For questions related to this Privacy Policy or our privacy measures, you can contact us as follows:
(1) If you have any questions, opinions, or suggestions regarding this Privacy Policy or your personal information, please contact us.
Personal Information Protection Officer Email: [email protected];
(2) Generally, we will respond within 15 days. If you are dissatisfied with our response, particularly if our personal information processing harms your legitimate rights, you may also file a complaint or report with regulatory authorities such as the cyberspace administration, telecommunications, public security, or market supervision authorities.
10. Miscellaneous
We may collaborate with various third parties, including but not limited to promoting third-party products and/or services. We cannot exhaustively list all categories of third parties we may work with, but please note that the provisions of this Privacy Policy apply only to Feixiaohao’s products and/or services and do not apply to products and/or services provided by third parties through Feixiaohao or linked to from Feixiaohao’s products and/or services. In such cases, we recommend you carefully read and understand the privacy policies of those third parties.
All terms of this Privacy Policy form an integral part of the Feixiaohao Service Agreement. Any disputes arising from this Privacy Policy will be submitted to the people’s court with jurisdiction in the location of Feixiaohao for resolution.